Learn how a 1B+ emerging consumer market engaged with the new product category.
As electric toothbrushes enter the Indian mainstream, early reviews reveal what matters most to this fast-growing market: not just cleaning power, but trust, ease of use, and long-term value. This case explores how consumers respond to price, battery life, comfort, and clarity—highlighting both enthusiasm and friction as the category scales.
Why battery reliability and charging speed are key to 1★ vs. 5★ splits
How Indian consumers define “value” in a relatively new category
The impact of unclear usage instructions or confusing tech specs
Emerging messaging themes around trust, comfort, and convenience. What global brands can learn from India's unique adoption curve